Request of Information Form (ROI)

For medical record release of information, please complete the form and fax or mail to:
Attn: Health Information Dept.
800 South Main Ave
Rugby ND, 58368.

If you or a family member have any questions, please call the Health Information Office at 701-776-5455 ext. 2257.

Download the Release of Information Form

Current Medication List

It is imperative that your medical provider and nursing staff have knowledge of your allergies, immunizations and current medications, including over-the-counter, vitamins and herbal medications. Please bring all the medications you take at home to the hospital with you, or bring a current list of medications. You can download a form below that includes all this information. Please keep this form with you at all times and update it as changes occur.

Download the Medication Listing Form

Advanced Directive

An advance health care directive communicates your health care decisions should you be unable to make or communicate them for yourself. For more information, please see the Advanced Care Directive section of this website or download a form below.

Download the Advanced Directives Form

Community Care Program

Heart of America Medical Center's Community Care Program is available to individuals who cannot afford to pay their medical bills and who meet financial guidelines. For more information, please see the Community Care section of this website or download an application form below.

Notice of Availability of Community Cares March 2016

Residents' Rights

Our goal is to treat our residents with the utmost care and respect. However, should you have questions or concerns about your care, privacy, fees and services we encourage you to consult our Resident's Rights manual. A PDF of the document can be downloaded below.

Download the Residents Rights Form

Grievance Procedure

At Heart of America Medical Center, we strive for excellent care. If, for some reason, you feel this has not been the case, please bring this concern to any staff member and/or supervisor of the department for which the issue pertains. If you are still not satisfied with the outcome, you may refer to our Grievance Procedure. A PDF of the procedure can be downloaded below.

Download Grievance Step by Step Form

Ethical Issues

If you or a member of your family is facing a difficult medical decision, the Ethics Committee at Heart of America Medical Center may be able to help you. Please also consult your medical provider, nursing staff, hospital chaplain and social services as much as necessary for support, education and consultation. If you still feel you need the assistance of the Ethics Committee, the Ethical Issue Form may be downloaded below. Please follow the instructions on the form for submission.

Download the Ethical Issues Form
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